Shift Leader: Grow Your Team & Lead With Impact

The Wendy's Company; Massachusetts; Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) with employer match

Employee assistance program

Job summary

The Wendy's Company is seeking a Shift Manager in Massachusetts to lead restaurant teams, ensure food safety, and deliver exceptional guest experiences in a fast-paced environment.

As a full-time Shift Manager, you will mentor staff, uphold brand standards, and coordinate with store leadership to drive operations, training, and continuous improvement. This role emphasizes teamwork, problem solving, and a commitment to delivering high-quality food and service.

Qualifications

• You enjoy problem solving, customer service and decision making.
• You want to be a leader and you’re committed to teaching and growing your team.
• A commitment to promoting proper procedures and a culture of food safety.
• Flexible work availability.

Responsibilities

• Stand and move for most - if not all - of your shift.
• Use restaurant equipment such as a headset, register or grill.
• Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in.
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks.

Skills

Problem solving

Customer service

Decision making

Leadership

Team development

Job description

The Wendy's Company is seeking a Shift Manager in Massachusetts to lead restaurant teams, ensure food safety, and deliver exceptional guest experiences in a fast-paced environment.

As a full-time Shift Manager, you will mentor staff, uphold brand standards, and coordinate with store leadership to drive operations, training, and continuous improvement. This role emphasizes teamwork, problem solving, and a commitment to delivering high-quality food and service.