Shift Leader - Grow, Train & Lead with Flexible Hours

The Wendy's Company; New Bedford (MA); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) with employer match

Employee assistance program

Paid training

Job summary

The Wendy's Company in New Bedford, MA is seeking a Shift Manager to lead restaurant operations, supervise team members, and ensure fast, friendly service in a fast-paced environment. You will coach staff, prioritize guest satisfaction, and model professional conduct during all shifts.

You will uphold brand standards, train and develop team members, manage opening and closing duties, and maintain food safety compliance while keeping the dining room and kitchen clean.

Qualifications

• Leads with strong people skills and a customer-first mindset.
• Demonstrates problem-solving and decision-making under pressure.
• Upholds food safety and brand standards in daily operations.
• Maintains flexible availability to cover shifts and peak times.

Responsibilities

• Stand and move for most or all of the shift.
• Operate restaurant equipment (headset, register, grill).
• Follow brand standards to prepare food, serve customers, and keep the restaurant clean.
• Arrange reliable transportation to travel to home store and other locations for training.

Skills

Leadership

Problem solving

Customer service

Decision making

Flexible availability

Job description

The Wendy's Company in New Bedford, MA is seeking a Shift Manager to lead restaurant operations, supervise team members, and ensure fast, friendly service in a fast-paced environment. You will coach staff, prioritize guest satisfaction, and model professional conduct during all shifts.

You will uphold brand standards, train and develop team members, manage opening and closing duties, and maintain food safety compliance while keeping the dining room and kitchen clean.