Shift Leader - Grow People, Elevate Guest Experience

Taco Bell; Rock Island (IL); On-site; USD 21,000 - 33,000; Full time

Job summary

Border Foods is seeking a Shift Leader to reinforce core values and lead the restaurant team toward safe, welcoming experiences. You will oversee day-to-day operations, ensure fast, friendly service, and maintain food quality while coaching employees and addressing customer concerns.

The role requires 18+ years old, a high school diploma or equivalent, and the ability to schedule, train, and manage teams in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Ability to lead a diverse team and drive results.

Responsibilities

• Oversee restaurant operations and build a strong team.
• Ensure fast, friendly service and quality food.
• Schedule and deploy Team members.
• Motivate and coach staff; handle customer issues.
• Maintain cash handling policies and POS accuracy.
• Involve in training and new hire orientation.

Skills

Team leadership

Customer service

Cash handling

P&L awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Border Foods is seeking a Shift Leader to reinforce core values and lead the restaurant team toward safe, welcoming experiences. You will oversee day-to-day operations, ensure fast, friendly service, and maintain food quality while coaching employees and addressing customer concerns.

The role requires 18+ years old, a high school diploma or equivalent, and the ability to schedule, train, and manage teams in a fast-paced environment.