Shift Leader: Flexible Hours, Training & Growth

Argomcd; Naples (FL); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

and much, much more!

Job summary

McDonald’s in Naples, FL is seeking a Shift Manager to lead crew scheduling, empower staff, and ensure a outstanding guest experience. You will oversee safety, cleanliness, and adherence to McDonald’s standards while driving profitability and continuous learning within the team.

The role emphasizes strong communication, guest service, and decisive leadership in a fast-paced restaurant environment, with flexible hours across breakfast, lunch, and late nights.

Qualifications

• Passion for helping and serving others
• Strong guest service and support focus
• Ability to communicate effectively and anticipate guest needs
• Ability to provide solutions and make decisions in a fast-paced environment
• Certification through McDonald’s Leadership Transitions Class

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Skills

Guest service

Communication

Decision making

Leadership training

Education

McDonald’s Leadership Transitions Class

Job description

McDonald’s in Naples, FL is seeking a Shift Manager to lead crew scheduling, empower staff, and ensure a outstanding guest experience. You will oversee safety, cleanliness, and adherence to McDonald’s standards while driving profitability and continuous learning within the team.

The role emphasizes strong communication, guest service, and decisive leadership in a fast-paced restaurant environment, with flexible hours across breakfast, lunch, and late nights.