Shift Leader

Carl's Jr.5166 Vineland AveNorth HollywoodCA91601; Los Angeles (CA); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Carl’s Jr. at 5166 Vineland Ave, North Hollywood, is seeking a Shift Leader to support the General Manager and oversee daily operations in the absence of the GM. The role focuses on delivering fast, friendly service and maintaining restaurant standards.

The candidate will supervise staff, handle opening/closing tasks, and ensure compliance with POS and cash procedures while driving sales and controlling costs.

Qualifikationen

• Minimum 18 years old.
• High school diploma or equivalent.
• Able to lift up to 40 lbs.
• Stand for long periods and perform opening/closing duties.

Aufgaben

• Provide consistent quality products and guest service to ensure satisfaction.
• Foster trust and clear communication across the team.
• Plan, organize, and execute daily operations and paperwork.
• Supervise opening/closing activities as directed by management.
• Support restaurant goals and directives.
• Follow cash handling and POS procedures.
• Resolve guest questions and issues quickly with management involvement.
• Delegate tasks and set high performance goals for team members.

Kenntnisse

Guest service excellence

Team leadership

Effective communication

Cash handling

Opening/closing duties

Ausbildung

High school diploma or equivalent

Tools

Cash register

POS systems

Jobbeschreibung

Akash Management, LLC is a restaurant leading company while doing business as Carl’s Jr. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Shift Leader Primary Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.

• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.

• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.

• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.

• Supports the goals, decisions and directives of Restaurant Management.

• Follows all POS comp procedures and cash handling procedures.

• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.

• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Shift Manager Requirements

• Must be 18 years of age

• Must have High school diploma or equivalent

• Must have the ability to lift and/or move up to 40 lbs. comfortably

• Able to stand for long periods of time, bend, and stoop

• Comfortable working occasionally in walk-in coolers and freezers

• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.

• Ability to operate a computer and/or Cash register.

• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.

• Willing to cross-train on various positions within the restaurant

Job Type

• Full-time or Part-time with flexible scheduling