Shift Leader — Fast-Paced Team Captain

Wendy's; Lincoln (IL); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Wendy’s in Illinois is seeking a Shift Manager to lead daily restaurant operations, coach team members, and ensure fast, friendly service. You will drive performance and uphold brand standards in a high-volume setting.

You will be responsible for maintaining food safety, handling customer concerns, and training new staff to deliver quality service. This role requires flexibility and a readiness to travel between locations.

Formación

• At least one year of restaurant work experience.
• High school diploma or GED.
• Led, managed and organized a team in a fast-paced environment.
• Mad skills in problem solving, customer service and decision making.
• Giving and taking direction like a pro.
• Flexible work availability.
• Willing to travel to other Wendy’s locations (restaurants, area office, etc.).
• Stand and move for most - if not all - of your shift.
• Lift up to 25-50 lbs. now and then.
• Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines.

Responsabilidades

• Handle customer situations with poise and resolve issues as they arise.
• Ensure food safety standards and procedures are followed.
• Lead, train and motivate team members in a fast-paced environment.
• Coordinate with other Wendy’s locations as needed.

Conocimientos

Leadership

Customer service

Problem solving

Decision making

Descripción del empleo

Wendy’s in Illinois is seeking a Shift Manager to lead daily restaurant operations, coach team members, and ensure fast, friendly service. You will drive performance and uphold brand standards in a high-volume setting.

You will be responsible for maintaining food safety, handling customer concerns, and training new staff to deliver quality service. This role requires flexibility and a readiness to travel between locations.