Shift Leader - Fast-Paced Restaurant & Team Growth

burgerking; Boston (MA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency fund

Discount program

Cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King is a growing franchise offering career opportunities and room for advancement. As a team member, you will contribute to customer satisfaction in a fast-paced environment and help drive service excellence across shifts.

This role focuses on supervising and training staff, ensuring accurate orders, resolving customer concerns, and maintaining stock and cash controls. Reliable transportation and strong interpersonal skills are a must for success in a busy Hyde Park location.

Qualifications

• Must be personable, results-oriented self-starter.
• Team contributor and leader who thrives in a fast-paced setting.
• Ability to supervise, train and motivate team members.
• Reliable transportation.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

Self-starter

Team leadership

Customer service

Interpersonal skills

Job description

Burger King is a growing franchise offering career opportunities and room for advancement. As a team member, you will contribute to customer satisfaction in a fast-paced environment and help drive service excellence across shifts.

This role focuses on supervising and training staff, ensuring accurate orders, resolving customer concerns, and maintaining stock and cash controls. Reliable transportation and strong interpersonal skills are a must for success in a busy Hyde Park location.