Shift Leader - Fast-Paced Restaurant Ops & Customer Service

Workstream; Concord (NC); On-site; Full time

Job summary

A leading quick-service restaurant is hiring for the role of Shift Manager in Concord, NC. The ideal candidate will support daily operations, ensure exceptional customer service, and lead a team in a fast-paced environment. Key responsibilities include overseeing staff, maintaining food quality, and meeting service goals. Qualifications include previous experience in a restaurant, strong communication skills, and the ability to work under pressure. Join a family-owned business dedicated to making pizza affordable for all.

Qualifications

• Previous experience in restaurants or retail preferred.
• At least 18 years of age.
• Excellent verbal communication and interpersonal skills.

Responsibilities

• Serve customers correctly and complete orders within service time goals.
• Prepare and serve high-quality products as per standards.
• Monitor shift activities to ensure compliance.

Skills

Ability to lift and move 55 pounds

Effectively communicate with customers and coworkers

Supervise and motivate colleagues to meet goals

Job description

A leading quick-service restaurant is hiring for the role of Shift Manager in Concord, NC. The ideal candidate will support daily operations, ensure exceptional customer service, and lead a team in a fast-paced environment. Key responsibilities include overseeing staff, maintaining food quality, and meeting service goals. Qualifications include previous experience in a restaurant, strong communication skills, and the ability to work under pressure. Join a family-owned business dedicated to making pizza affordable for all.