Shift Leader | Fast-Paced QSR | Train, Lead, Grow

Hellertown PA; Saucona (PA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Weekly pay

Flexible schedules—Full/Part Time

Job summary

Jersey Mike's is hiring a Shift Leader to oversee daily operations, manage staff during shifts, and ensure top-quality customer service. You will execute rushes, manage cash, and resolve issues to keep shifts running smoothly.

Successful candidates are energetic, reliable and eager to learn. Training is provided, with opportunities for advancement within the Jersey Mike's franchise group.

Qualifications

• Experience leading teams in a fast-paced environment.
• Desire to develop others and build a positive workplace.
• QSR experience preferred but not required.

Responsibilities

• Provide direction and feedback to workers during shifts.
• Train and coach new employees.
• Inspect equipment and communicate repair needs to management.
• Check cash drawers and prepare bank deposits.
• Ensure health and safety standards are followed.
• Address customer and employee complaints.
• Resolve conflicts between workers.
• Foster and maintain a positive work environment.

Skills

Leadership

Customer service

Team management

Job description

Jersey Mike's is hiring a Shift Leader to oversee daily operations, manage staff during shifts, and ensure top-quality customer service. You will execute rushes, manage cash, and resolve issues to keep shifts running smoothly.

Successful candidates are energetic, reliable and eager to learn. Training is provided, with opportunities for advancement within the Jersey Mike's franchise group.