Shift Leader - Fast-Paced Drive-Thru Ops & Team Growth

Angie's Food Concepts Careers; Surprise (AZ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid vacation time

Medical, dental and vision insurance

Closed on seven major holidays

Growth potential with a start-up

Free shift meal

Superior company culture

Job summary

Angie’s Food Concepts in Surprise, AZ is seeking a Shift Leader earning $21.51/hr to oversee daily drive-thru operations, manage a small team, and deliver fast, friendly service to customers.

You will train and supervise staff, handle customer concerns professionally, uphold food safety standards, coordinate with other departments, and assist with food preparation as needed. This is a growth-oriented role at a startup with benefits including insurance and paid vacation.

Qualifications

• Previous supervisory experience in the food industry.
• Strong leadership and communication skills.
• Customer service excellence and ability to multitask.

Responsibilities

• Oversee and manage the daily operations of the shift.
• Communicate clearly with the team and delegate tasks.
• Ensure excellent customer service and satisfaction.
• Handle customer complaints professionally and promptly.
• Train and supervise staff, providing guidance and support.
• Maintain a clean and organized work environment.
• Assist with food preparation and handling when necessary.
• Operate the POS system accurately.

Skills

Supervisory experience

Leadership

Customer service

Communication

Multitasking

Food safety knowledge

Job description

Angie’s Food Concepts in Surprise, AZ is seeking a Shift Leader earning $21.51/hr to oversee daily drive-thru operations, manage a small team, and deliver fast, friendly service to customers.

You will train and supervise staff, handle customer concerns professionally, uphold food safety standards, coordinate with other departments, and assist with food preparation as needed. This is a growth-oriented role at a startup with benefits including insurance and paid vacation.