Shift Leader — Fast-Paced Dining with Growth & Benefits

McDonald's; Rochester (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Education through Archways to Opportun

Medical, dental and vision coverage

Pre-tax flexible spending accounts

Disability and life insurance

Paid Leaves of Absence

Service awards

Job summary

McDonald’s Restaurants Limited in the United States is seeking a Shift Manager to lead crew and drive a fast, accurate, and friendly guest experience across each shift.

This role emphasizes food safety, quality, and daily maintenance, with opportunities for coaching, scheduling, and career growth through extensive benefits and education support as part of a franchisee-operated restaurant.

Qualifications

• Leadership experience preferred, particularly in restaurant, retail or hospitality settings.
• Ability to lead shifts and supervise crew to meet McDonald’s standards.
• Strong focus on customer service and team training.

Responsibilities

• Food Safety: uphold and monitor food safety standards across all shifts.
• Internal Communication: coordinate with crew and managers for smooth handoffs.
• Inventory Management: assist with stock levels and ordering as needed.
• Daily Maintenance and Cleanliness: ensure store is clean and well-maintained.
• Managing Crew: lead and motivate team, assign tasks, and resolve issues.
• Quality Food Production: ensure menu items meet quality standards.
• Exceptional Customer Service: deliver friendly, accurate service.
• Safety and Security: enforce safety policies and protect guests and staff.
• Scheduling: plan and communicate shift schedules.
• Training: onboard new staff and provide ongoing coaching.

Skills

Leadership experience

Flexible schedule

Customer service

Job description

McDonald’s Restaurants Limited in the United States is seeking a Shift Manager to lead crew and drive a fast, accurate, and friendly guest experience across each shift.

This role emphasizes food safety, quality, and daily maintenance, with opportunities for coaching, scheduling, and career growth through extensive benefits and education support as part of a franchisee-operated restaurant.