A leading fast-food restaurant in Palmer, Alaska is seeking a Shift Lead to inspire the team and ensure customer satisfaction. In this role, you will resolve customer issues, oversee daily operations, and coach team members to success. If you have restaurant experience and possess strong leadership and communication skills, this could be your next career step. Enjoy benefits like competitive pay and free meals while working in a fast-paced environment.
Qualifications
1 year of restaurant or retail experience, with 3 months as a shift lead preferred.
Must be at least 18 years of age.
Excellent communication, management, and organizational skills.
Ability to lift up to 45 lbs.
Responsibilities
Ensure customer satisfaction and execute the MIC Success Routine.
Oversee Team Members and maintain clean appearances.
Resolve customer complaints quickly and maintain positive relations.
Assist the GM with Profit & Loss management.
Skills
Customer satisfaction
Management skills
Excellent communication
Leadership
Conflict resolution
Job description
A leading fast-food restaurant in Palmer, Alaska is seeking a Shift Lead to inspire the team and ensure customer satisfaction. In this role, you will resolve customer issues, oversee daily operations, and coach team members to success. If you have restaurant experience and possess strong leadership and communication skills, this could be your next career step. Enjoy benefits like competitive pay and free meals while working in a fast-paced environment.