Shift Leader: Fast-Paced Customer Service & Ops

Dhanani Group Inc; Austin (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Scholarship Fund Program (Burger King)

Emergency fund for employees

Discount program on goods and services

Provider finder/cost estimator tool

Wellness program with redeemable pts

Pregnancy planning tool

Job summary

Dhanani Group Inc. operates Burger King restaurants in Austin, MN and is seeking a hands-on shift leader. You will supervise crew, train staff, and ensure fast, courteous service in a high-volume setting.

We value reliable team players with strong communication, cash handling, and guest-relations skills, offering growth opportunities within a growing franchise focused on guest satisfaction.

Responsibilities

• Supervises trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

Self-starter

Personable

Team leadership

Job description

Dhanani Group Inc. operates Burger King restaurants in Austin, MN and is seeking a hands-on shift leader. You will supervise crew, train staff, and ensure fast, courteous service in a high-volume setting.

We value reliable team players with strong communication, cash handling, and guest-relations skills, offering growth opportunities within a growing franchise focused on guest satisfaction.