Shift Leader: Fast-Paced Customer Service

Domino's; Ashburn (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino's in Virginia seeks a front-line supervisor to oversee daily operations, ensure food quality, and deliver outstanding customer service in a fast-paced environment. You will coordinate shift tasks, train team members, manage cash handling, and uphold safety and sanitation standards while building loyal customers.

The role emphasizes strong communication, multitasking, and leadership abilities to maintain operational excellence across the store and drive customer satisfaction.

Qualifications

• Excellent written and verbal communication skills for interactions with customers and management.
• Ability to multi-task in a fast-paced environment while maintaining quality standards.
• Ability to operate a POS system and handle cash accurately.
• Customer-focused approach with teamwork and reliability.

Responsibilities

• Provides leadership support to the Manager on Duty during shifts.
• Maintains high standards of customer service in a fast-paced setting.
• Greets customers, takes orders, and provides information on menu and specials.
• Manages cash and daily reports, including deposits and receipts.
• Oversees inventory, stock ordering, and cleanliness of the dining area.
• Coordinates scheduling and cross-trains team members for seamless service.
• Maintains food quality, safety standards and sanitation procedures.

Skills

Customer service

Multi-tasking

Communication

Cash handling

Team leadership

Tools

POS systems

Job description

Domino's in Virginia seeks a front-line supervisor to oversee daily operations, ensure food quality, and deliver outstanding customer service in a fast-paced environment. You will coordinate shift tasks, train team members, manage cash handling, and uphold safety and sanitation standards while building loyal customers.

The role emphasizes strong communication, multitasking, and leadership abilities to maintain operational excellence across the store and drive customer satisfaction.