Shift Leader - Fast-Paced Customer Experience & Ops

Applegreen Travel Plazas; Galloway Township (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Education Assistance

Job summary

A travel plaza operator is looking for a Shift Supervisor to lead team members and ensure exceptional customer service at their Galloway Township location. The ideal candidate will have cash handling experience, strong leadership skills, and a commitment to food safety. Responsibilities include managing daily operations, training new team members, and effectively resolving customer complaints. Flexible scheduling is required, as the role involves working days, nights, weekends, and holidays.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Operate point-of-sale (POS) system and process payments.
• Ensure proper food handling procedures are followed.
• Assist in the training of new team members.

Skills

Customer Service

Cash Handling

Team Leadership

Food Safety

Job description

A travel plaza operator is looking for a Shift Supervisor to lead team members and ensure exceptional customer service at their Galloway Township location. The ideal candidate will have cash handling experience, strong leadership skills, and a commitment to food safety. Responsibilities include managing daily operations, training new team members, and effectively resolving customer complaints. Flexible scheduling is required, as the role involves working days, nights, weekends, and holidays.