Shift Leader: Fast-Paced Crew Coach

Workstream; Newnan (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities into management

On-the-job training

People-first culture

Job summary

Bojangles in Newnan, GA is seeking a Shift Leader to guide the team during active shifts, set the tone for service, and uphold quality and speed. You will train new members and coordinate tasks across the crew to ensure smooth operations.

The role emphasizes reliability, teamwork, and the ability to thrive in a fast-paced environment, with opportunities for growth into management and on-the-job leadership training.

Qualifications

• Prior experience in food service or hospitality preferred.
• Leadership qualities, even without formal management experience.
• Reliable, punctual, and committed to teamwork.
• Comfortable working in a fast-paced, high-energy environment.
• Willing to learn and take on new responsibilities.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead by example during active shifts—setting the tone for service, quality, and pace
• Assign tasks, manage crew flow, and ensure shift checklists are completed
• Help train new team members and offer real-time coaching during shifts
• Maintain food safety, cleanliness, and operational standards
• Handle minor guest complaints with professionalism and urgency
• Communicate clearly with management about needs, concerns, and wins
• Support drive-thru, front counter, kitchen, or any area as needed

Skills

Leadership

Food service

Reliability

Punctuality

Teamwork

Flexible hours

Job description

Bojangles in Newnan, GA is seeking a Shift Leader to guide the team during active shifts, set the tone for service, and uphold quality and speed. You will train new members and coordinate tasks across the crew to ensure smooth operations.

The role emphasizes reliability, teamwork, and the ability to thrive in a fast-paced environment, with opportunities for growth into management and on-the-job leadership training.