Shift Leader: Elevate Service & Team Performance

Ontario Trillium Foundation; Bolton (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

The Ontario Trillium Foundation is seeking a Shift Leader responsible for coaching restaurant team members and delivering excellent guest service. The ideal candidate will set goals, provide job assignments, and motivate the team while maintaining operational standards.

Responsibilities include managing shift deployments, ensuring food safety, and managing inventory. Previous leadership experience in retail or hospitality is preferred. Basic computer skills and fluency in English are required.

Qualifications

• Basic computer skills are required.
• Fluency in English or local language is necessary.
• Previous leadership experience is preferred.

Responsibilities

• Support the Restaurant Manager in operational goals.
• Coach restaurant team members and delegate tasks.
• Ensure Brand standards and Food Safety are met.
• Handle customer complaints and maintain a positive atmosphere.

Skills

Leadership

Customer service

Problem solving

Teamwork

Inventory management

Education

Basic computer skills

Fluent in spoken and written English

Previous leadership experience in retail or hospitality

Job description

The Ontario Trillium Foundation is seeking a Shift Leader responsible for coaching restaurant team members and delivering excellent guest service. The ideal candidate will set goals, provide job assignments, and motivate the team while maintaining operational standards.

Responsibilities include managing shift deployments, ensuring food safety, and managing inventory. Previous leadership experience in retail or hospitality is preferred. Basic computer skills and fluency in English are required.