Shift Leader: Elevate Service & Team Growth

31083 Westland Jersey Mike's; Westland (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular sandwich franchise in Westland, Michigan is seeking a Shift Leader. The role involves coaching staff for exceptional customer service, managing food quality, and ensuring cleanliness. Candidates should possess a high school degree, QSR experience, and serve safe certification. This position is full-time, requires reliable transportation, and offers a dynamic team-driven environment. Ideal for those who can multitask and work urgently while maintaining high standards of service.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Maintaining cleanliness and proper sanitation practices.
• Managing and leading a crew of 2 to 5 people.
• Effectively communicating with management.

Skills

Customer Service

Food Preparation

Teamwork

Communication

Time Management

Education

High school degree or equivalent

Job description

A popular sandwich franchise in Westland, Michigan is seeking a Shift Leader. The role involves coaching staff for exceptional customer service, managing food quality, and ensuring cleanliness. Candidates should possess a high school degree, QSR experience, and serve safe certification. This position is full-time, requires reliable transportation, and offers a dynamic team-driven environment. Ideal for those who can multitask and work urgently while maintaining high standards of service.