Shift Leader: Drive Team Excellence & Guest Experience

McDonald’s; Wisconsin; On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000

Free meals when working

50% off meals when not working

Job summary

A leading fast-food franchise in Wisconsin is seeking an Hourly Shift Manager to oversee crew operations and uphold McDonald’s standards. This role focuses on leading a team, ensuring food safety, and providing excellent customer service. Successful candidates will possess effective communication skills and a passion for serving others. Benefits include paid time off, health insurance, and tuition assistance. Note: this position is with an independent franchisee associated with McDonald's.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead crew schedules and oversee operations.
• Supervise food safety and cleanliness measures.
• Cultivate and encourage training within the team.

Skills

Customer service focus

Effective communication

Problem-solving

Job description

A leading fast-food franchise in Wisconsin is seeking an Hourly Shift Manager to oversee crew operations and uphold McDonald’s standards. This role focuses on leading a team, ensuring food safety, and providing excellent customer service. Successful candidates will possess effective communication skills and a passion for serving others. Benefits include paid time off, health insurance, and tuition assistance. Note: this position is with an independent franchisee associated with McDonald's.