Shift Leader: Drive Team Excellence & Guest Experience

McDonald’s; West Bend (WI); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 each year

Free meals when working

50% off meals when not working

Job summary

A popular fast-food franchise in West Bend is seeking a dedicated Shift Manager to lead crew operations and enhance customer experience. Responsibilities include supervising food safety measures, managing crew schedules, and inspiring the team to deliver exceptional service. Ideal candidates should possess strong communication skills and a passion for customer service. Benefits include paid time off, health insurance, tuition assistance, and meal discounts.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Handle and oversee crew schedules.
• Supervise and lead food safety and cleanliness measures.
• Drive and expect a high level of performance from the team.

Skills

Strong customer service and support focus

Effective communication skills

Ability to provide solutions in fast-paced environment

Passion for helping and serving others

Job description

A popular fast-food franchise in West Bend is seeking a dedicated Shift Manager to lead crew operations and enhance customer experience. Responsibilities include supervising food safety measures, managing crew schedules, and inspiring the team to deliver exceptional service. Ideal candidates should possess strong communication skills and a passion for customer service. Benefits include paid time off, health insurance, tuition assistance, and meal discounts.