Shift Leader - Drive Team Excellence & Guest Experience

McDonald's; Lake Ozark (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Education through Archways to Oppor­t­

Medical, dental and vision coverage

Short- and Long-Term Disability

Life and accident insurance

Free Meals

Free Uniforms

Local Area Discounts

Job summary

McDonald's in Missouri is seeking a Shift Manager to lead daily operations, supervise crew schedules, and drive exceptional guest experiences in a fast-paced restaurant environment.

The role emphasizes leadership, teamwork, and adherence to McDonald’s standards for quality, service and cleanliness. 18+ years old, with prior managerial experience preferred, and a flexible schedule to fit peak times are expected.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older to be a manager.
• Flexibility with schedules and ability to work in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and empower staff to deliver outstanding guest experiences
• Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action around safety, security, inventory and profitability
• Cultivate training and continuous learning within the restaurant
• Drive and maintain high performance from the team

Skills

Leadership

Customer Service

Communication

Team Supervision

Food Safety

Job description

McDonald's in Missouri is seeking a Shift Manager to lead daily operations, supervise crew schedules, and drive exceptional guest experiences in a fast-paced restaurant environment.

The role emphasizes leadership, teamwork, and adherence to McDonald’s standards for quality, service and cleanliness. 18+ years old, with prior managerial experience preferred, and a flexible schedule to fit peak times are expected.