Shift Leader: Drive Quality & Customer Experience

Papa John's International , Inc.; Stone Mountain (GA); On-site; USD 16,531 - 24,796; Full time

Job summary

A major pizza restaurant chain located in Stone Mountain, GA, is seeking a Shift Leader to supervise operations and ensure the delivery of high-quality products and customer service. This role involves managing shifts, adhering to guidelines, and responding to customer needs while ensuring compliance with all policies. Suitable candidates will have a high school diploma or GED, experience in restaurant leadership, and be available to work long shifts including nights and weekends.

Qualifications

• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Ability to work long hours including nights and weekends.

Responsibilities

• Supervise shifts and manage operations to ensure profitability.
• Ensure compliance with all laws and company policies.
• Respond to customer needs and minimize complaints.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

A major pizza restaurant chain located in Stone Mountain, GA, is seeking a Shift Leader to supervise operations and ensure the delivery of high-quality products and customer service. This role involves managing shifts, adhering to guidelines, and responding to customer needs while ensuring compliance with all policies. Suitable candidates will have a high school diploma or GED, experience in restaurant leadership, and be available to work long shifts including nights and weekends.