Shift Leader: Drive Quality & Customer Experience

Papa John's International , Inc.; Hampton (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pizza franchise is looking for a Shift Leader to oversee restaurant operations in Hampton, Georgia. The ideal candidate will ensure high-quality products and exceptional customer service while managing shift activities and executing company policies. Responsibilities include supervising team performance, maintaining operational standards, and contributing to profit goals. Candidates should have previous restaurant experience, strong communication skills, and the ability to work flexible hours including nights and weekends.

Qualifications

• Must be 18 years of age or older.
• Previous restaurant shift lead experience preferred.
• Ability to perform all positions in the restaurant.

Responsibilities

• Supervise shifts to ensure quality products and customer service.
• Manage operations and execution of company policies and procedures.
• Ensure adequate shift coverage and maintain product quality.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED preferred

Serv-Safe/Local or State Food Service Certification preferred

Job description

A leading pizza franchise is looking for a Shift Leader to oversee restaurant operations in Hampton, Georgia. The ideal candidate will ensure high-quality products and exceptional customer service while managing shift activities and executing company policies. Responsibilities include supervising team performance, maintaining operational standards, and contributing to profit goals. Candidates should have previous restaurant experience, strong communication skills, and the ability to work flexible hours including nights and weekends.