Shift Leader: Drive Guest Experience & Restaurant Ops

Arby's, Inc.; MIDDLETOWN (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

A fast food franchise is seeking a Shift Manager for their Middletown location. In this role, you will oversee restaurant operations, ensuring outstanding service and guest satisfaction. Responsibilities include training staff, managing inventory, and adhering to operational controls. Ideal candidates are experienced in restaurant management, have leadership qualities, and a ServSafe certification. Competitive benefits and a supportive work environment are offered.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service.
• Assist management with training and coaching team members.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service and operations.

Skills

Coaching and Developing others

Emotional Resilience and Patience

Leadership

Operations Management

Managing Food Cost & Labor Cost

Education

ServSafe certification

Job description

A fast food franchise is seeking a Shift Manager for their Middletown location. In this role, you will oversee restaurant operations, ensuring outstanding service and guest satisfaction. Responsibilities include training staff, managing inventory, and adhering to operational controls. Ideal candidates are experienced in restaurant management, have leadership qualities, and a ServSafe certification. Competitive benefits and a supportive work environment are offered.