Shift Leader: Drive Fast, Friendly Service & Quality

McDonald's

Worcester (MA)

On-site

USD 40,000 - 56,000

Full time

5 days ago
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Benefits offered by this job

Enhanced Safety Measures
Flexible Scheduling
Health Insurance
401K
Paid Time Off
Bonus pay
Free Meals during work
30% off family meals every day
Free Uniforms
World Class Training
Employee Rewards
Archways to Opportunity
Tuition Reimbursement – up to $3,000
Finish you High School diploma
Master English language skills
Earn your college degree
Free career advising!

Job summary

McDonald's is seeking a proactive Shift Manager to oversee weekly shifts, ensuring fast, accurate, friendly service across every visit. You will lead Crew and other Managers, uphold McDonald's standards for Quality, Service and Cleanliness, and help departments meet goals.

Responsibilities include supervising food safety, communicating with the team, managing schedules, and driving safety, inventory, and profitability while delivering exceptional customer experiences and high-quality food

Qualifications

  • Leadership experience overseeing shifts and teams.
  • Strong communication with Crew and managers.
  • Commitment to exceptional customer service.
  • Knowledge of food safety and cleanliness standards.
  • Experience in scheduling and achieving targets.

Responsibilities

  • Oversee shifts weekly and ensure fast, accurate, friendly service.
  • Provide leadership to Crew and other Managers during a shift.
  • Supervise food safety and cleanliness procedures to meet standards.
  • Communicate effectively with Crew and next Shift Managers.
  • Achieve targets during shifts and help departments meet goals.
  • Monitor safety, security, inventory and profitability.
  • Manage Crew schedules and encourage high performance.
  • Provide exceptional customer service and quality food production.
  • Train new team members on critical job functions.

Skills

Leadership
Communication
Customer service
Food safety
Team management

Job description

McDonald's is seeking a proactive Shift Manager to oversee weekly shifts, ensuring fast, accurate, friendly service across every visit. You will lead Crew and other Managers, uphold McDonald's standards for Quality, Service and Cleanliness, and help departments meet goals.

Responsibilities include supervising food safety, communicating with the team, managing schedules, and driving safety, inventory, and profitability while delivering exceptional customer experiences and high-quality food

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