Shift Leader Des Moines Popeyes

Ambrosia QSR; Seattle (WA); On-site; USD 80,000 - 100,000; Part time

Job summary

A leading company in the fast-food industry is seeking a Shift Leader for their Seattle location. This entry-level position involves managing shifts, ensuring guest satisfaction, and training team members. Candidates should be 18+, possess effective communication skills, and have a high school diploma or equivalent. The role offers part-time hours with flexible scheduling and competitive pay.

Benefits

Medical: United Healthcare and Kaiser

Sick Time: 1 hour per 30 hours worked

Direct Deposit

Flexible Scheduling

Qualifications

• Must be 18+ years old and authorized to work in the U.S.
• Pass criminal background check.
• Responsible, punctual, and empathetic leadership.

Responsibilities

• Manage shifts and ensure smooth restaurant operations.
• Train and develop staff according to training plans.
• Ensure an exceptional guest experience and resolve issues.

Skills

Effective communication

Problem-solving

Leadership

Education

High School Diploma or equivalent

Serv Safe Certificate

Sexual Harassment Certificate

Tools

POS systems

Kitchen appliances

Job description

Join to apply for the Shift Leader Des Moines Popeyes role at Ambrosia QSR

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Reports to: Restaurant General Manager

FLSA status type: Non-Exempt - Hourly

Direct Reports: None

Shift Leader

Position Overview

A Shift Leader is a variable hour Ambrosia QSR employee responsible for managing specific shifts, ensuring smooth restaurant operations, guest satisfaction, and team support. They work front-of-house during peak hours, are proficient in all team roles, and can operate safely without a manager present. Responsibilities vary based on restaurant needs and include overseeing operations, guest service, team training, and safety compliance.

Job Responsibilities

Profitability

• Ensure all food orders and desserts follow company recipes and are recorded in the POS system.
• Prepare for shifts, assign team roles, manage waste and prep systems to control costs.
• Operate and troubleshoot equipment, report unsafe conditions, and ensure safety protocols are followed.
• Follow cash handling policies.

Guests

• Greet guests with friendliness and urgency.
• Ensure an exceptional guest experience, resolve issues positively.
• Conduct restaurant walkthroughs, engage with guests, and address complaints in the absence of managers.

Team

• Train and develop staff according to training plans.
• Manage breaks and minor work limitations.
• Ensure staff with symptoms do not work.
• Report complaints promptly and promote a safe, inclusive work environment.

Operations

• Manage food safety and safety procedures.
• Implement marketing and promotional plans.
• Use headsets to monitor team interactions and provide feedback.
• Troubleshoot equipment issues, ensure compliance, and communicate with leadership.

Qualifications And Skills

• Must be 18+ years old.
• Authorized to work in the U.S.
• Pass criminal background check.
• Basic computer skills and effective communication.
• Responsible, punctual, respectful, energetic, and empathetic leadership.
• Problem-solving with restaurant leaders.

Education and Work Experience

• High School Diploma or equivalent preferred.
• Serv Safe and Sexual Harassment Certificates required.
• Shift control training validated by management.
• External hires need 6+ months food/retail lead experience.
• POS system experience preferred.

Necessary Tools and Equipment

• Kitchen appliances, safety gear, slicers, beverage machines, POS systems, janitorial supplies.

Summary Of Benefits

• Medical: United Healthcare and Kaiser
• Sick Time: 1 hour per 30 hours worked
• Direct Deposit, Flexible Scheduling

Seniority level: Entry level
Employment type: Part-time
Job function: Other
Industries: Hospitals and Healthcare, Non-profit, Government Administration
Referrals can double interview chances.
Get notified about new Shift Lead jobs in Seattle, WA.