Shift Leader / Delivery Driver - Park North

Tiff's Treats Cookie Delivery; San Antonio (TX); On-site; Full time

Job summary

A leading company in cookie delivery is seeking a Shift Leader / Delivery Driver in San Antonio. The role involves managing team operations, preparing treats, and delivering orders. Ideal candidates will have leadership experience and a passion for customer service. Join a dynamic team and enjoy sweet perks like competitive pay, paid training, and opportunities for career advancement.

Benefits

Paid training

Paid Personal/Sick time off

Generous contribution toward medical and dental insurance

401k program with matching contributions

Employee Assistance Program (EAP)

Opportunities for career advancement

Qualifications

• At least 6 months of leadership and/or management experience.
• Must have a clean driving record and a valid driver’s license.

Responsibilities

• Serve as the manager on duty in the absence of salaried managers.
• Deliver warm, delicious treats to customers quickly and efficiently.
• Bake and prepare warm, delicious treats according to our recipes.

Skills

Leadership

Customer Service

Job description

Position:Shift Leader / Delivery Driver - Park North

Location: Park North

726 NW Loop 410 #106

Job Id:8601

# of Openings:2

On Duty Manager / Delivery Driver - Park North

Location:726 NW Loop 410, San Antonio, TX 78216

Availability: Looking to fill various shifts, open availability is preferred. Weekends are a must.

At Tiff’s Treats, we bring happiness to customers by delivering warm, delicious treats, and we’re currently seeking enthusiastic On Duty Managers (ODMs) to join our team! This hybrid role offers a dynamic work environment where responsibilities vary based on your scheduled shift. During ODM shifts, you’ll lead the team and oversee store operations in the absence of salaried managers. For other shifts, you’ll either work in the kitchen preparing and packaging treats or deliver warm treats directly to customers. Whether you’re looking to grow your leadership skills, sharpen your kitchen expertise, or enjoy the excitement of delivering happiness, this could be a SWEET opportunity for you.

Sweet Perks:

• Starting pay of $18/hour when serving as ODM
• Kitchen Team Members earn $15/hour
• Drivers earn an average of $15–$20/hour (includes $10/hour base pay, tips, and delivery fee incentives)
• Paid training
• Paid Personal/Sick time off for hourly employees; earn a bank of funds for extra cash or time off.
• Generous contribution toward medical and dental insurance for eligible employees and dependents
• 401k program with Tiff's Treats matching contributions after 6 months for all employees
• Employee Assistance Program (EAP)
• Opportunities for career advancement (Some of our original team members from 1999 are now executives!)

Key Responsibilities:

• As an ODM:
  • Serve as the manager on duty in the absence of salaried managers, leading the team and ensuring smooth operations.
  • Assign, oversee, train, and evaluate work of 3–6 employees during ODM shifts.
  • Manage preparation, sales, inventory, and service of our sweet products.
  • Complete opening/closing procedures, daily paperwork, and inventory checks.
• As a Kitchen Team Member:
  • Bake and prepare warm, delicious treats according to our recipes and standards.
  • Package orders accurately and efficiently for delivery or pickup.
  • Maintain a clean, organized, and safe kitchen environment.
• As a Delivery Driver:
  • Deliver warm, delicious treats to customers quickly and efficiently, using a Tiff’s Treats company vehicle or your personal vehicle as needed.
  • Provide outstanding customer service with a smile to walk-in customers and during deliveries.
  • Assist with other store duties, including packaging and cleaning, as needed.
  • Maintain a positive, can-do attitude with the team and lead by example in all roles.

Requirements:

• At least 6 months of leadership and/or management experience.
• Availability to work during our busiest days of the year, including but not limited to Bosses' Day, Admin Pro Day, and Valentine's Day ("All Hands on Deck" days).
• Must have a clean driving record and a valid driver’s license.
• Must have current car insurance with the driver’s name listed as an authorized driver.
• Must have a personal vehicle available for deliveries when Tiff’s Treats vehicles are occupied (drivers will be compensated for personal vehicle use).
• Must be able to safely operate a motor vehicle while following and obeying all traffic laws, keeping vehicles clean and organized.
• Must be able to stoop, lift, carry, push, pull, bend, twist, kneel, and reach items up to 50 lbs.
• Comfortable with constant standing and/or walking, often in and out of extreme heat, cold, rain, etc.
• Ability to take visual and audible cues, and follow written and verbal instructions in a loud and busy kitchen environment.
• Greet and assist walk-in customers with a smile
• Assist with various kitchen and cleaning duties
• Driver must have clean driving record, own vehicle, current and valid auto insurance and a valid driver’s license
• Starting pay is $10/hr plus tips & fees (average $15-20/hr)
• Prepare and package orders
• Greet and assist walk-in customers with a smile