Shift Leader: Deliver Fast, Friendly, Safe Service

McDonald's; City of Yonkers (NY); On-site; USD 43,000 - 52,000; Full time

Job summary

McDonald’s is seeking a Shift Manager for a restaurant operated by an independent franchisee. You will lead shifts, supervise crew and other managers, and ensure Quality, Service and Cleanliness for every customer visit. Prior leadership in a fast-paced environment is preferred.

Applicants must be 18 years or older. The franchisee, not McDonald’s USA, is the employer. This role involves coordinating shifts, maintaining safety and profitability, and meeting daily targets while delivering

Qualifications

• Leadership experience preferred within restaurant, retail or hospitality.
• Positive team players with a flexible schedule.
• Strong customer service and communication skills.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Oversee tasks: planning, monitoring performance, safety, security and profitability.
• Communicate with the next Shift Manager to ensure a smooth handover.
• Meet targets during shifts and help departments achieve goals.

Skills

Leadership experience

Teamwork

Flexible schedule

Customer service

Job description

McDonald’s is seeking a Shift Manager for a restaurant operated by an independent franchisee. You will lead shifts, supervise crew and other managers, and ensure Quality, Service and Cleanliness for every customer visit. Prior leadership in a fast-paced environment is preferred.

Applicants must be 18 years or older. The franchisee, not McDonald’s USA, is the employer. This role involves coordinating shifts, maintaining safety and profitability, and meeting daily targets while delivering