Shift Leader - Customer Service & Team Growth

The Wendy's Company; Skokie (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) with employer match

Employee assistance program

Job summary

The Wendy's Company is seeking a Shift Manager in Skokie, IL. You will lead the restaurant team, uphold Wendy's standards, and ensure a safe, friendly dining experience for customers.

You will be responsible for coaching staff, managing operations during shifts, and promoting procedures that support food quality and safety. Competitive hourly pay and full-time benefits accompany this role.

Qualifications

• Problem solving, customer service, and decision making are essential.
• Leadership and team development are important for shift management.
• Commitment to food safety and proper procedures is required.

Responsibilities

• Lead and mentor restaurant team to deliver great customer experiences.
• Ensure compliance with brand standards and food safety procedures.
• Maintain flexible availability to cover shifts and training.

Skills

Problem solving

Customer service

Leadership

Decision making

Food safety

Job description

The Wendy's Company is seeking a Shift Manager in Skokie, IL. You will lead the restaurant team, uphold Wendy's standards, and ensure a safe, friendly dining experience for customers.

You will be responsible for coaching staff, managing operations during shifts, and promoting procedures that support food quality and safety. Competitive hourly pay and full-time benefits accompany this role.