Shift Leader - Customer Experience & Team Growth

Whataburger; Jacksonville (AR); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Schedule Flexibility

Leadership Development and Career Grow

Healthcare and Life Insurance Benefits

Time Off Benefits

Discounted Meals

Scholarship Program

Job summary

Whataburger is seeking a Shift Leader to supervise daily restaurant operations and lead a dedicated team to deliver outstanding guest experiences. You will support food prep, ensure quality standards, and maintain a safe, clean environment.

The role emphasizes leadership growth, effective communication with management, and daily accountability for service excellence in a fast-paced setting.

Qualifications

• Experience in a fast-paced restaurant environment is preferred.
• Ability to supervise a team and maintain high service standards.
• Strong communication skills with management and staff.

Responsibilities

• Provide excellent customer service and ensure guest satisfaction.
• Oversee daily operations and food prep activities.
• Supervise team members and ensure adherence to quality standards.
• Maintain sanitation, safety and cleanliness across the restaurant.
• Support management in achieving certifications and performance targets.

Skills

Customer service

Team leadership

Communication

Job description

Whataburger is seeking a Shift Leader to supervise daily restaurant operations and lead a dedicated team to deliver outstanding guest experiences. You will support food prep, ensure quality standards, and maintain a safe, clean environment.

The role emphasizes leadership growth, effective communication with management, and daily accountability for service excellence in a fast-paced setting.