Shift Leader & Customer Experience Coach

Domino's; Sylacauga (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's in Sylacauga, AL is seeking an Assistant Manager to oversee shift operations, lead a team of 3 to 15, and ensure excellent customer service.

Responsibilities include handling duties of CS reps and drivers, cash control, safety, grooming standards, and maintaining a clean, professional workplace; candidates must be 18+, have a clean driving record, and be reliable.

This role requires a positive attitude and strong leadership to motivate staff and deliver consistent Domino's quality.

Qualifications

• Experience leading a team during a shift and managing 3 to 15 staff members.
• A clean driving record and the ability to pass a Motor Vehicle Record check.
• Safety is a priority; reliable, responsible driver with insured vehicle.
• Be a great role model and leader; punctual and with a positive attitude toward customers and co-workers.
• You are at least 18 years old.
• All information kept confidential according to EEO guidelines.

Responsibilities

• Perform all duties of the Customer Services Representatives and Delivery Drivers.
• Manage 3 to 15 employees during your scheduled shift.
• Greeting customers and taking orders with a smile!
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino’s Pizza guidelines.
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining a clean and organized work environment from our customer’s viewpoint.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

Skills

Team leadership

Shift management

Customer service

Motivating staff

Punctuality

Job description

Domino's in Sylacauga, AL is seeking an Assistant Manager to oversee shift operations, lead a team of 3 to 15, and ensure excellent customer service.

Responsibilities include handling duties of CS reps and drivers, cash control, safety, grooming standards, and maintaining a clean, professional workplace; candidates must be 18+, have a clean driving record, and be reliable.

This role requires a positive attitude and strong leadership to motivate staff and deliver consistent Domino's quality.