Shift Leader: Customer-Driven Ops Champion

Hunter Super Techs - TurnPoint; Eden (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Pizza Hut in Eden, NC is seeking a Shift Leader to drive daily operations and guest satisfaction. You will lead the team during shifts, train staff on Pizza Hut standards, and resolve guest concerns promptly while maintaining a positive work culture.

The role requires ServSafe certification, leadership experience, and proficiency with standard office tools. A valid driver's license and reliable transport are preferred.

Qualifications

• Must be ServSafe certified and able to apply food safety standards.
• Experience leading a hospitality team and working in a fast-paced environment.
• Strong communication skills and customer-focused mindset.

Responsibilities

• Take Ownership and Responsibility of Restaurant and Team During Shifts.
• Train Team Members to Pizza Hut and Tasty Hut, LLC Standards.
• Use BLAST to Resolve All Customer Complaints and Always Put Customer Needs First.
• Own and Promote Positive Restaurant Culture and Employee Experience.
• Manage inventory and food orders; ensure safety and quality.
• Ensure all brand standards and processes are followed on shifts.

Skills

ServSafe Certified

Customer Service

Team Leadership

Microsoft Office

Communication

Education

MSM courses 4-5

Tools

Hutlink

Pizzapedia

Microsoft Office

Job description

Pizza Hut in Eden, NC is seeking a Shift Leader to drive daily operations and guest satisfaction. You will lead the team during shifts, train staff on Pizza Hut standards, and resolve guest concerns promptly while maintaining a positive work culture.

The role requires ServSafe certification, leadership experience, and proficiency with standard office tools. A valid driver's license and reliable transport are preferred.