Shift Leader - Clinton Township

Big Boy Restaurants; Clinton Charter Township (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Shift Leader to join their team. This entry-level management position is vital for ensuring guest satisfaction and operational excellence. The Shift Leader will oversee daily operations, manage cash assets, and support staff training while maintaining high standards of cleanliness and hospitality. This role offers an exciting opportunity to develop leadership skills in a dynamic environment, making a real difference in the dining experience of guests. If you are passionate about hospitality and ready to take on a leadership role, this position is for you.

Qualifications

• High School Diploma or GED required.
• Strong communication and leadership skills are essential.

Responsibilities

• Manage cash assets and ensure compliance with company policies.
• Train employees and maintain high cleanliness standards.
• Support management in achieving guest satisfaction.

Skills

Communication Skills

Organizational Skills

Mathematical Skills

Leadership Skills

Ability to Lift 50 lbs

Ability to Work on Feet

Education

High School Diploma or GED

Job description

Join to apply for the Shift Leader - Clinton Township role at Big Boy Restaurants.

This entry-level management position supports the management team by ensuring total guest dining satisfaction. The primary role of the Shift Leader is to uphold hospitality excellence by managing, coaching, and delegating to employees to ensure the timely delivery of top-quality food, friendly and welcoming behaviors, and maintaining high cleanliness and sanitation standards.

Shift Leader Responsibilities

1. Protects the restaurant's cash assets during each shift, including counting and verifying the safe and cash drawers, completing bank deposit slips, and entering information into the safe log.
2. Collaborates with the Executive General Manager and Assistant Managers to achieve maximum sales and profits while maintaining operational standards.
3. Enforces all company policies, procedures, and standards, ensuring compliance with all laws and regulations regarding wages, hours, and sanitation.
4. Works with the management team to implement advertising and promotions, ensuring proper food preparation and presentation.
5. Maintains strict safety and sanitation standards.
6. Assists in employee training to ensure proper onboarding and ongoing development.
7. Supports the management team in achieving complete guest satisfaction.
8. Maintains a professional appearance and adheres to uniform standards.

Shift Leader Job Skills

1. High School Diploma or GED.
2. Ability to lift and carry up to 50 lbs.
3. Physical ability to bend, reach, climb stairs, and work long hours on your feet.
4. Ability to read, count, write, and follow recipes accurately.
5. Capability to stand, sit, and drive for extended periods.
6. Good hearing, visual acuity, communication, organizational, and mathematical skills.

Desired Traits and Hospitality Skills

1. Helpful personality with a professional demeanor.
2. Ability to work well with others and maintain professionalism.
3. Skill in developing professional relationships with staff and guests.
4. Excellent communication and leadership skills.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants