Shift Leader Burger King Lead Peak

APPLEGREEN USA CENTRAL SERVICES LLC; North Carolina; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Lead to join their team in a fast-paced environment. This role involves overseeing daily operations, ensuring high standards of service, and leading a team of Crew Members. Candidates should possess strong communication and leadership skills, with a focus on customer satisfaction. The ideal candidate will thrive in a dynamic setting, providing guidance and support to ensure operational excellence. Join a company dedicated to growth and development, where your contributions can make a significant impact on the team's success.

Qualifications

• Experience providing outstanding customer service.
• Previous supervisory experience required.

Responsibilities

• Directs efficient preparation and sale of products.
• Motivates Team Members to exceed guest expectations.
• Provides coaching and feedback to Team Members.

Skills

Verbal communication

Written communication

Leadership

Organizational skills

Time management

Customer service

Education

High school diploma or equivalent

Job description

Career Opportunities with APPLEGREEN USA CENTRAL SERVICES LLC

A great place to work.

Careers At APPLEGREEN USA CENTRAL SERVICES LLC

Current job opportunities are posted here as they become available.

Applegreen USA is in rapid growth phase and is seeking to recruit a Shift Lead for one of our South Carolina Burger King locations. The Shift Supervisor supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes. The Shift Supervisor operates under the direction of the GM and directly oversees a shift of Crew Members.

KEY RESPONSIBILITIES:

Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.

Reviews restaurant results to identify successes and areas for improvement.

Ensures that restaurant upholds operational and brand standards.

Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.

Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities *Performs duties of the Crew Member when necessary.

ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:

Excellent verbal and written communication skills

Excellent interpersonal, leadership, and organizational skills

Excellent time management skills and ability to work across all shifts.

High school diploma or equivalent required

Experience providing outstanding customer service.

Previous supervisory experience required.

Ability to traverse all parts of the restaurant quickly.

Frequent standing for long periods of time

Must be able to lift 25-50 pounds at times.

Must be at least eighteen (18) years of age.

Ability to remain calm in a fast-paced environment.

Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.