Shift Leader: Build Teams, Drive Growth

Wendys; Richmond (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discount program

Meal discounts

401(k) with employer match

Personal Time Off

Job summary

Wendy's is seeking a Shift Manager in Richmond, TX to guide a team, ensure top-notch customer service, and uphold food safety standards. You will lead day-to-day operations, promote from within, and help shift toward higher performance and profitability.

The role emphasizes flexible scheduling, employee development, and a strong store culture. You will train staff, manage shift priorities, and maintain brand quality across service and dining areas.

Qualifications

• Must have problem solving and decision making abilities.
• Create a "Customer First" attitude with your team.
• Aspire to be a leader and teach/grow your team.
• Commitment to proper procedures and a culture of food safety.
• Flexible work availability.
• Must be willing to support management in achieving goals.
• Stand and move for most of your shift; use restaurant equipment.
• Follow brand standards to prepare great food and serve customers.

Responsibilities

• Lead and guide restaurant team to deliver excellent service and achieve goals.
• Build a high-performing team and promote internal growth opportunities.
• Ensure adherence to food safety procedures and brand standards.
• Support management in driving sales, guest satisfaction, and operational efficiency.
• Participate in training and adapt to store needs across locations.

Skills

Team leadership

Customer service

Problem solving

Decision making

Flexible hours

Education

High School Diploma or GED

SERV Safe certification

Tools

POS system

Register

Grill equipment

Job description

Wendy's is seeking a Shift Manager in Richmond, TX to guide a team, ensure top-notch customer service, and uphold food safety standards. You will lead day-to-day operations, promote from within, and help shift toward higher performance and profitability.

The role emphasizes flexible scheduling, employee development, and a strong store culture. You will train staff, manage shift priorities, and maintain brand quality across service and dining areas.