Shift Leader: Build Teams, Drive Customer Experience

McDonald's; Ann Arbor (MI); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Free meals

Hiring bonus

Tuition assistance

Flexible schedule

Growth opportunities

Employee discounts

Customer service awards

Performance reviews

Résumé du poste

McDonald's is seeking a Shift Leader in Ann Arbor, MI to guide daily operations and ensure excellent customer service. You will manage crew, monitor safety and quality, coordinate shift planning, and help the next Shift Manager prepare for a strong performance.

Ideal candidates have at least 1 year of customer service experience and possess ServSafe Manager certification; high school diploma or equivalent required. Competitive pay and benefits are offered.

Qualifications

• Customer service experience preferred (1 year).
• McDonald's experience preferred (1 year).
• ServSafe Manager certification required.

Responsabilités

• Food Safety.
• Internal Communication.
• Inventory Management.
• Daily Maintenance and Cleanliness.
• Managing Crew.
• Quality Food Production.
• Exceptional Customer Service.
• Safety and Security.
• Scheduling.
• Training.

Connaissances

Customer Service

ServSafe Manager

Formation

High School diploma or equivalent

ServSafe Manager certification

Description du poste

McDonald's is seeking a Shift Leader in Ann Arbor, MI to guide daily operations and ensure excellent customer service. You will manage crew, monitor safety and quality, coordinate shift planning, and help the next Shift Manager prepare for a strong performance.

Ideal candidates have at least 1 year of customer service experience and possess ServSafe Manager certification; high school diploma or equivalent required. Competitive pay and benefits are offered.