Shift Leader 9.23.26

Marco's Pizza - BEMS Food Group; Gallatin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Marco's Pizza - BEMS Food Group in Gallatin, TN is seeking a Shift Leader to supervise store crews, ensure customer satisfaction, and drive profitability during each shift. This role emphasizes teamwork, accountability, and fast-paced service.

Candidates should display a strong work ethic, flexibility with hours, and comfort with restaurant technology. Training and advancement opportunities are available within the Marco's Pizza family.

Qualifications

• A successful Shift Leader supervises store crews to ensure customer satisfaction and profitability during their shift.
• Maintains professional, courteous work ethic and reflects Marco's Pizza values.
• Counts money accurately and makes change efficiently.
• Uses basic math to support daily operations.
• Communicates clearly with supervisors, teammates, and guests, verbally and in writing.
• Adheres to safety and security policies and procedures.
• Maintains composure in high tempo environments and shows initiative.
• Works flexible hours and uses store technology safely.

Responsibilities

• Supervise store crews to ensure customer satisfaction and profitability during shift.
• Count money and make change accurately.
• Communicate effectively with team and guests.
• Adhere to safety policies and procedures.
• Maintain composure in fast-paced environments.

Skills

Customer service

Team leadership

Cash handling

Math skills

Communication

Safety compliance

Flexible hours

Technology usage

Job description

Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. And to maintain that environment, we need Shift Leaders to be highly engaged and to display personal accountability and responsibility.

If being part of this kind of a values-based, close-knit family environment interests you, then continue reading and consider applying for a Shift Leader position within the Marco's Pizza family.

Shift Leader Job Requirements:

A successful Shift Leader works productively and supervises store crews to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift:

Skills

• A strong, professional, and courteous work ethic, unquestionable integrity, and staunch moral behaviors that reflect favorably upon themselves and Marco's Pizza
• The ability to work as part of a purpose-driven and engaged team dedicated to providing Marco's Pizza Guests with a Five-Star experience
• The ability to accurately and efficiently count money and make change
• Proficiency in basic mathematical skills, which include addition, subtraction, multiplication, and division
• The ability to tactfully communicate with supervisors, teammates, and Guests, both verbally and in writing
• The ability to comply with all safety and security policies and procedures
• The ability to remain calm and focused in often high tempo and stressful environments
• The ability to work flexible hours
• The ability to use store technology and equipment in a safe and efficient manner

Attributes/Attitudes/Abilities

Successful Shift Leader applicants must show, or have, the following:

• Enjoys serving others
• Able to work flexible schedules
• Tactful, courteous, and respectful when interacting with others
• Consistently gives sincere and total effort and demonstrates initiative
• Comfortable using technology and restaurant equipment
• Absolutely safety conscious, and willing to stop unsafe acts
• Thrives on helping others succeed and teams to excel
• Aligns actions to support the team
• Must be able to adopt the Marco's Cultural Beliefs

Requirements

• Experience preferred
• Opportunity for advancement
• Flexible schedule