Shift Leader #4850

FiveStar; La Center (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the convenience store industry is seeking a Shift Leader to oversee store operations during assigned shifts. The role involves ensuring excellent customer service, training staff, and maintaining safety and inventory standards. Ideal candidates will be team-oriented, customer-focused, and possess basic computer skills.

Qualifications

• At least 18 years old.
• Professional appearance and positive attitude.
• Honest, hardworking, with good attendance.

Responsibilities

• Oversee store operations during assigned shift.
• Assist in training and supervising customer service staff.
• Ensure inventory control and safety guidelines are followed.

Skills

Customer-focused

Team player

Basic computer skills

Job description

Join to apply for the Shift Leader #4850 role at FiveStar.

Get AI-powered advice on this job and more exclusive features.

Description

• Proficient in all customer service representative responsibilities.
• Practices and promotes the FiveStar treatment, including a friendly atmosphere, meeting customer needs, and suggestive selling.
• Partners with the FiveStar team to provide excellent customer service following company policies and procedures.
• Assists in training and educating customer service representatives and store team members.
• Helps ensure inventory control, equipment maintenance, and safety guidelines are followed.
• Supports quality food operation in partnership with store management.
• Follows up on communications with store employees, including emails and company programs.
• Responsible for merchandising tasks such as evaluating displays, pricing, and signage.

Job Details

General Summary: The Shift Leader collaborates with the store management to oversee store operations during an assigned shift, including customer service, food service, and marketing. They assist in training and supervising customer service staff and learn basic management duties.

Essential Job Duties

• Proficient in customer service responsibilities.
• Promotes the FiveStar treatment.
• Partners with the team to deliver service per company policies.
• Supports training and education of staff.
• Helps maintain inventory and safety standards.
• Ensures quality food operations.
• Follows up on store communications and promotions.
• Handles merchandising responsibilities.

Minimum Qualifications

• Professional appearance and positive attitude.
• At least 18 years old.
• Team player, customer-focused, honest, hardworking, with good attendance.
• Basic computer skills.

Physical Requirements

• Flexible to work various shifts, including weekends and holidays.
• Ability to stand, push, pull, reach, bend, squat, climb, walk, and lift up to 55 lbs.
• Work in cold environments and seasonal weather conditions.

Note: FiveStar is an Equal Opportunity Employer.