Shift Leader - 2966 E 10th Street

Taco Bell; New Albany (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchise is seeking a Shift Leader to effectively manage restaurant operations and support the Restaurant General Manager. The role requires strong leadership skills, a commitment to customer service, and the ability to train and develop team members. The Shift Leader will oversee daily operations, ensuring food quality and customer satisfaction.

Responsibilities

• Ensure consistent customer satisfaction.
• Manage tasks for team members effectively.
• Maintain food safety and quality.

Skills

Customer service

Team leadership

Conflict resolution

Job description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. The shift leader position plays a very significant role in the restaurant in support of the Restaurant General Manager.

ROLE: Support the RGM by running great shifts in a self-sufficient manner
Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers, and Service are completed

RESPONSIBILITIES AND ACCOUNTABILITY: Ensuring Consistent Customer Satisfaction
Ensure that all Team Members complete the tasks for their assigned position(s)
Ensure all employees present a neat, clean appearance and wear company uniforms.
Personally demonstrate that Customer needs are the highest priority
Ensure food safety, quality, and accuracy of orders
Cooperate with peers as part of a team and help others when they need a hand
Developing people by providing regular feedback to the RGM on the performance of Team Members
Handle conflicts constructively and work with RGM to achieve a resolution

ACT LIKE AN OWNER:
Assist in Profit and Loss management by following cash control/security procedures
Maintain inventory and manage labor
Oversee proper product preparation, rotation, portioning, cooking, and holding times
Assist RGM with facility maintenance and ensure health and safety standards are followed at all times

***This list of job duties and responsibilities is not all-inclusive