Shift Leader (23rd & Meridian)

Goodwill Central Oklahoma; Oklahoma City (OK); On-site; Full time

Job summary

A leading non-profit organization in Oklahoma City is seeking a Shift Leader to assist store management and provide excellent customer service. This entry-level position offers a chance to make a difference in the community while enjoying competitive pay and benefits.

Benefits

Medical

Dental

Vision

Life

401k

RISE program for personal and career growth

Qualifications

• Retail or customer service experience preferred.
• Six months supervisory experience preferred.

Responsibilities

• Assist store management with daily responsibilities.
• Provide excellent customer service and train staff.
• Prepare daily reports.

Skills

Communication

Customer Service

Problem Solving

Time Management

Education

High School diploma or GED

Tools

MS Office

Job description

Join to apply for the Shift Leader (23rd & Meridian) role at Goodwill Central Oklahoma.

Goodwill Central Oklahoma is seeking individuals to help grow our mission - We help people overcome challenges to employment. Working at Goodwill is more than a job; it’s a chance to do good for yourself and the community. Our programs are funded through donations and contract services, providing training and support to individuals seeking greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

Starting Pay

• $16.10/hour plus Benefits

Benefits

• Medical
• Dental
• Vision
• Life
• 401k
• *All employees are eligible for the RISE program, which helps employees gain skills for personal and career growth through guidance, training, and support for life's challenges.

Job Summary

Assist store management with daily responsibilities.

Direct Reports

Store Associates

Essential Job Functions

• Punctuality and dependability
• Provide excellent customer service and train staff
• Prepare daily reports
• Open/close cash registers, handle cash, balance drawers
• Assist in sales and processing
• Conduct safety inspections and maintain logs
• Attend training and adhere to policies

Qualifications

• High School diploma or GED preferred
• Retail or customer service experience preferred
• Six months supervisory experience preferred
• Ability to communicate effectively in English
• Reliable transportation and communication

Core Competencies

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

Knowledge, Skills, and Abilities

• Attention to detail
• Excellent communication skills
• Organizational skills
• Customer service orientation
• Interpersonal skills
• Math skills
• Time management
• Problem-solving skills
• Proficiency in MS Office
• CPR and First Aid certifications

Physical Requirements

Standing, walking, bending, reaching, occasional lifting up to 50 pounds, operating a computer, handling textiles and goods.

Work Environment

Climate-controlled retail environment, exposure to dust and extreme temperatures, flexible schedule including evenings, weekends, holidays, and overtime.

Additional Details

• Full-time, entry level
• Non-profit organization