Shift Leader - $18.75/hr.

Portillo's; Shorewood (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A popular restaurant chain in Shorewood is seeking Shift Leaders to assist in restaurant operations, including managing team members and ensuring exceptional customer service. The role offers a pay rate of $18.75 per hour with opportunities for bonuses, flexible schedules, and benefits for full-time employees, including health insurance and a 401(k) plan.

Benefits

Free shift meals

Flexible schedules

Employee Assistance Program

Discounts on various services

Qualifications

• Ability to direct and oversee hourly team members in a restaurant setting.
• Strong customer service skills to create positive experiences.
• Willingness to work flexible hours including late shifts.

Responsibilities

• Assist with the operation of the restaurant.
• Direct hourly team members in food production and guest services.
• Manage inventory costs and controls.

Skills

Leadership

Time Management

Customer Service

Job description

Overview

Do you relish the opportunity to create lifelong memories with customers? Portillo’s is looking for Shift Leaders to join our team. You will be responsible for assisting with the operation of the restaurant by directing hourly team members in food production, guest services, equipment maintenance as well as inventory costs and controls.

At the heart of Portillo’s, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.

What’s in it for you?

Hot dog! The pay rate for this role is $18.75 per hour. This position is also served with:

• Participation in a discretionary bonus program based on restaurant performance, among other ingredients
• An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit
• Flexible schedules
• Free shift meals
• Career advancement opportunities - we’re growing!
• Dedicated Shift Leader learning & development plus educational benefits
• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
• Free counseling and support resources through our Employee Assistance Program (EAP)
• DailyPay: Access your pay when you need it!
• Monthly “Franks a Lot” employee appreciation

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

• Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan
• A flexible time off program
• Our 401(k) with company match
• Paid life insurance
• Beef Stock – our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo’s stock
• Flexible Spending Accounts - healthcare and dependent care
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
• Learn more about our benefits here

**Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans Encouraged to apply

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.