Shift Leader(09635) Domino's - Newton KS

Domino's; Newton (KS); Sur place; USD 30 000 - 45 000; Plein temps

Résumé du poste

Domino's in Newton, KS, is seeking a full-time Shift Leader to manage restaurant operations and ensure high standards of customer service. You will supervise a team, train staff, and maintain compliance with all health and safety regulations.

The ideal candidate will have a high school diploma or GED, be at least 18 years old, and possess a valid driver's license. Experience in food service is preferred but not mandatory. Shifts may include nights and weekends, making flexibility essential for this role.

Qualifications

• Must be at least 18 years old.
• Experience in a food service environment preferred.
• Ability to lead a team without supervision.

Responsabilités

• Supervise a restaurant team and maintain staffing levels.
• Train team members to exceed customer expectations.
• Ensure compliance with appearance standards.
• Safely interact with customers and process orders.

Connaissances

Team leadership

Customer service

Time management

Cash handling

Bilingual communication

Formation

High School diploma or GED

Description du poste

Shift Leader(09635) Domino's - Newton KS

• Full-time
• Job Category Org: Store Assistant Manager

Supervise shifts and/or work areas in the operation of an Independent Domino’s Franchisee’s restaurant to ensure high quality products and customer service are delivered, ensuring restaurant profitability. Other responsibilities include the execution of all Company policies, procedures, programs and systems, ensuring compliance with all federal, state and local laws and ethical business practices.

Job Duties and Responsibilities

• Supervise a restaurant team and maintain adequate shift staffing levels according to projected sales.
• Properly train team members to exceed customer expectations.
• Ensure compliance with uniform and appearance standards and coach for improved performance.
• Create a teamwork, energy and fun atmosphere.
• Safely interact with customers at their homes and receive and process telephone orders.
• Handle sensitive and confidential customer information responsibly.
• Execute credit transactions and make bank deposits as necessary.
• Respond promptly to all customer concerns or issues, solicit feedback and use it to improve operations and build brand loyalty.
• Communicate, train and promote quality standards to team members using all available tools.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders over the phone and in person.
• Execute cash management duties and assist in maintaining adequate inventory levels to minimize loss.
• Accurately perform basic arithmetic for monetary transactions and make correct change.
• Process orders with verbal, writing and telephone skills; enter orders using a computer keyboard or touch screen.
• Operate all equipment and keep the facility clean daily.
• Stock ingredients from delivery to storage, work area and walk‑in cooler; take inventory and complete associated paperwork.
• Prepare product and operate equipment safely.
• Safely operate a motor vehicle when delivering pizzas.

Physical Demands

• Standing: Most tasks performed from standing position.
• Walking: Short distances for short durations.
• Sitting: Paperwork normally completed in an office at a desk or table.
• Lifting: Lift or move deliveries up to 50 pounds to walk‑in cooler or shelves up to 72".
• Carrying: Carry large cans, pizzas, etc. up to 30 pounds.
• Pushing: Push or pull trays on dollies up to 7.5 pounds of force.
• Climbing: Occasionally navigate stairs or ladder for maintenance.
• Stoop/Bending: Forward bending at pizza assembly station 30–45 seconds at a time.
• Crouching/ Squatting: Occasionally stock shelves and clean low areas.
• Reaching: Continuously up, down and forward; reach above 72" or down.
• Hand Tasks: Continuous use of hands for pizza dough, peel, cutter, etc.
• Mechanics: Use of pencils, pens, computers, telephones, calculators, TDD equipment, pizza cutter, peel.
• Driving: Deliver pizzas within designated area.
• Walking: Delivery personnel travel between store, vehicle and customer with efficient pace.

Education and Experience

High School diploma or GED

Additional Information

• Must be 18 years of age or older.
• Must have a driver’s license valid under state laws with acceptable motor vehicle record, proof of insurance, and satisfactory vehicle.
• Must be able to work scheduled or unscheduled shifts, including nights, weekends and emergencies.
• Must be able to perform all restaurant job duties, including pizza delivery.
• Must lead a team during a shift with no supervision.
• Bilingual in certain situations.
• Work with phones, computers, fax machines and copiers.
• Non‑exempt, hourly position.