Shift Leader

Bowlero Corporation; Waukegan (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading entertainment company as a Shift Leader, where you'll oversee operations and enhance guest experiences. With perks like free bowling and competitive pay, this role in a vibrant environment offers opportunities for personal and professional growth.

Benefits

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Commitment to great guest service.
• Solid communication skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Ensure exemplary guest service is followed.
• Manage center operations in absence of senior staff.
• Address guest complaints professionally.

Skills

Communication

Guest service

Team player

Fast-paced environment adaptability

Education

High School Diploma (optional)

Bachelor’s Degree (preferred)

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Shift Leaderand become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR SHIFT LEADERS DO

As a Shift Leader, you’ll run the show and be responsible for all center operations (including cash accountability and key control) in the absence of your General Manager, Assistant General Manager, Manager, or Supervisor. And you’ll do it all while providing a great in-center experience for our guests.

A SHIFT LEADER'S DAY-TO-DAY

• Work directly with the center’s management team to ensure our model of exemplary guest service is being followed 100% of the time.

• Provide info on our programs, promotions, pricing, and specials

• Answer phones in a professional and pleasant manner

• Take reservations

• Address guest complaints with patience and professionalism

• Assign open lanes and track their availability

• Prepare for our leagues and make sure they start on time

• Follow cash control procedures

• Unload, stock, and maintain required inventory levels

WHAT IT TAKES

• Optional: HS Diploma (Bachelor’s preferred)

• A commitment to great guest service

• Solid communication skills

• Strong team player

• Ability to thrive in a fast-paced environment

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!

• $1 Arcade Play

• 20% off Events

• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS:

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Shift:

• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: One location

#LSFOH

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visitir.luckystrikeent.com.

The pay range for this position is $18 to $23 / hour.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits