Shift Leader

Taco Bell; Watertown (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading franchisee of Taco Bell is seeking a Shift Lead in Watertown, WI. This role involves helping to manage shifts and ensuring compliance with food safety and service standards. Ideal candidates will possess strong problem-solving skills, effective communication, and a commitment to customer service.

Qualifications

• Ability to solve customer complaints quickly.
• Experience providing feedback and guidance to team members.
• Strong communication skills with management.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure teamwork and quality service in a safe environment.
• Follow policies for cash, security, and inventory.

Skills

Problem Solving

Team Leadership

Customer Service

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.