Shift Leader

Verona; Town of Verona (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Comprehensive health coverage

401K Savings

Paid Time Off

Free/discounted food and drinks

Job summary

The Wolak Group in Town of Verona is seeking a Shift Leader to join their team. As a key player in this Dunkin’ franchise, you will lead and train staff to deliver exceptional guest service while maintaining operational excellence. This role offers competitive pay, flexible hours, and comprehensive benefits, including health coverage and tuition reimbursement. If you have a passion for coffee and customer service, this might be the perfect opportunity for you!

Qualifications

• Support operational excellence by role modeling and leading the team.
• Ensure team members serve safe, quality food and drinks.
• Train and coach new and existing employees.

Responsibilities

• Lead the team to deliver exceptional guest service.
• Complete assigned duties to enhance guest experience.
• Facilitate ongoing training and development opportunities.

Skills

Operational excellence

Team leadership

Guest service

Training and coaching

Job description

5264 Willow Place, Verona, New York 13478

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

• Competitive Pay ranging from $16.25-$19.00/hr., plus tips. Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

Click here to view the full job description.

You are applying for work at The Wolak Group, a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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