Shift Leader

Dunkin’ @ The Wolak Group - Carthage; Village of West Carthage (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay ranging from $16.25-$19.00/hr., plus tips.

Tuition reimbursement through Southern NH University

Comprehensive health, dental, and vision coverage

401K Savings

Paid Time Off (PTO)

Free/discounted food and beverage items

Job summary

Dunkin’ @ The Wolak Group - Carthage is seeking a dedicated Shift Leader to join our team in West Carthage. As a Shift Leader, you will support the operational excellence by leading a team that delivers exceptional guest service while training and coaching employees.

We pride ourselves on providing a great work environment with competitive pay, flexibility in hours, and various perks such as health coverage and tuition reimbursement. If you are ready to help us run on Dunkin’, we would love to hear from you!

Qualifications

• Experience in a fast-paced environment.
• Strong leadership skills.
• Ability to train and coach others.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach new and existing employees.
• Ensure service quality for a superior guest experience.

Job description

4 S Broad Street, Carthage, New York 13619

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Perks

• Competitive Pay ranging from $16.25-$19.00/hr., plus tips. Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Responsibilities

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

You are applying for work at The Wolak Group, a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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