Shift Leader

PJ 265 - 5808 RED BUG LAKE RD; Town of Florida (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Weekly paychecks

Flexible Hours

Discount of 50% OFF all carryoutorders

Training and Recognition Programs

Competitive Compensation

Job summary

Papa John's is seeking a Shift Leader to supervise shifts and ensure high-quality products and customer service in a fast-paced restaurant environment. Responsibilities include managing stations, upholding company policies, and ensuring profitability.

The role requires a High School diploma or GED and preferred Serv-Safe/local food-service certification, with prior restaurant shift-lead experience. Training and recognition programs are provided; weekly pay and flexible hours are offered.

Qualifications

• Cash handling and basic finance experience.
• Strong organizational skills and multitasking ability.
• Clear, respectful communication with team and customers.

Responsibilities

• Adheres to station guidelines, dough management, accurate portioning and product quality.
• Maintains core values, positive attitude, teamwork, and adaptability.
• Ensures adequate shift coverage and corrects problems promptly.
• Supports cash handling, inventory, and cost control to meet goals.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Job description

Benefits:

• Weekly paychecks
• Flexible Hours
• Discount of 50% OFF all carryout orders
• Training and Recognition Programs
• Competitive Compensation

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed