Shift Leader

Ono Hawaiian BBQ; Torrance (CA); On-site; Full time

Job summary

Join a leading restaurant chain as a Shift Leader. This role involves overseeing daily operations, managing staff, and providing exceptional customer service in a fast-paced environment. Applicants should possess strong leadership skills and have a minimum of a year of experience in the restaurant industry.

Qualifications

• Minimum 1 year of experience in the restaurant industry.
• Food Handler Card is required by state or local laws.
• Strong leadership and time management skills.

Responsibilities

• Understand restaurant operation policies and procedures.
• Manage and train staff effectively.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer Service

Communication

Multitasking

Education

Food Handler Card

Tools

MS Word

Excel

Job description

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Reports To

Shift/General Manager and District Manager

Front Shift Leader

Hourly Compensation $21.50 - $22.00

Job Title

Shift Leader

Department

Operations Department

Job Type

Part-Time or Full-Time, Hourly

FLSA Status

Non-Exempt

Reports To

Shift/General Manager and District Manager

Essential Functions and Job Responsibilities include, but are not limited to the following:

• Understand all restaurant operation policies and procedures, and Front Crew and Kitchen Crew responsibilities and procedures.
• Perform Front of the House (FOH) and Back of the House (BOH) responsibilities.
• Understand and practice safety procedures and comply with health and food safety code.
• Interview, hire, train, manage and supervise employees.
• Understand and comply with federal, state, and local laws regarding employment, hiring, firing, discipline, scheduling and oversight.
• Schedule and coordinate meal and rest periods to comply with all legal requirements.
• Handle and resolve employee and customer complaints and issues.
• Ensure to comply with company cash handling procedure.
• Provide customer service, greet customers and assist customers with their orders.
• Promote marketing promotions, and new product items to customers.
• Operate Point-of-Sale (POS) system, handling payment, serve food to customers.
• Perform cashier closing and daily closing procedure at the end of each shift or day.
• Maintain the cleanliness of the store by performing daily and weekly cleaning and sanitizing tasks.
• Ensure all aspects of restaurant operations run smoothly and effectively.
• Understand and enforce all company policies and procedures.
• Maintain regular and punctual attendance.
• Perform other duties as assigned.
  
  

Job Requirements And Qualification

(Education, License/Certification, Experience, Knowledge, Ability and Skill)

• Minimum 1 year of experience working in restaurant industry.
• Food Handler Card required by state or local health department.
• Ability to prioritize and multitask in a fast paced environment.
• Basic math skills, excellent written and verbal communication skills.
• Excellent customer service skills.
• Strong leadership and time management skills.
• Proficient using MS Word, Excel, Email and basic computer skills.
• Must be able to work flexible schedule, including weekends and holidays.
• Reliable transportation required.
  
  

Working Conditions

• Kitchen area is hot and noise level is usually high.
• Walk-in refrigerated area is extremely cold.
• Working around kitchen equipment and tools.
  
  

Physical Demands

• Standing, walking, talking, hearing for long periods of time.
• Lifting, carrying, pushing, pulling item up to 50 lbs.
• Frequent hand washing and the use of cleaning solution.
• Repetitive movement of arms, fingers, hands, and wrists.
• Reaching high storage shelving with a stepladder.
• Squatting, kneeling, bending to reach for objects in the lower cabinet or shelving.
  
  

Disclaimer: This job description is not an exhaustive list of all duties, responsibilities, skills, requirements, qualifications, working conditions or physical demands associated with the job. The company reserves the right to revise the job description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Front Shift Leader

Hourly Compensation $21.50 - $22.00

PI268676775

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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