Shift Leader

Workstream; Savannah (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Vacation

Sick Pay

Medical

Drug-Free Workplace

Promotion From Within

Flexible Hours

Discounted Meals

Job summary

Workstream is seeking a Shift Leader in Savannah, Georgia, responsible for assisting the Restaurant Manager in daily operations. The role includes overseeing Crew Members, ensuring consistent quality service, and maintaining staffing levels to meet operational needs.

The ideal candidate must have a high school diploma or equivalent, possess strong organizational and communication skills, and be able to work flexible hours including mornings, evenings, and weekends. Benefits include vacation, sick pay, medical coverage, and discounted meals.

Responsibilities

• Assist the Restaurant Manager with management activities and duties.
• Ensure all Crew Members and Team Leaders meet expectations.
• Monitor and maintain proper staffing levels and labor costs.
• Train Crew Members effectively.
• Provide direction and supervision for Crew Members.
• Create a friendly atmosphere for employees and Guests.

Skills

Ability to get results through others

Organizational skills

Planning skills

Time management skills

Team building skills

Problem solving skills

Good verbal communication skills

Good written communication skills

Ability to take initiative

Education

High school diploma or equivalent

Job description

The Shift Leader assists the Restaurant Manager with management activities and duties. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurant’s business plan. The Shift Leader ensures all Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description. Must be a minimum of 18 years of age.

ESSENTIAL FUNCTIONS

• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs.
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.

EDUCATION

High school diploma or equivalent (preferred).

HOURS

Must be able and willing to work flexible hours including morning, evening and weekend shifts.

SKILLS AND ABILITIES

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

PHYSICAL ABILITIES

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.

BENEFITS

• Vacation
• Sick Pay
• Medical
• Drug-Free Workplace
• Promotion From Within
• Flexible Hours
• Discounted Meals