Shift Leader

Taco Bell; Salem (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen motivierten Shift Lead, der die Verantwortung für die Schichtleitung übernimmt und ein engagiertes Team inspiriert. In dieser dynamischen Rolle sind Sie der Schlüssel zu einem hervorragenden Kundenerlebnis und tragen zur Teamleistung bei. Sie werden die Möglichkeit haben, Ihre Führungsqualitäten zu zeigen, indem Sie Teammitglieder schulen und unterstützen, während Sie gleichzeitig die Einhaltung der Gesundheits- und Sicherheitsstandards sicherstellen. Wenn Sie in einem schnelllebigen Umfeld gedeihen und ein echter Teamplayer sind, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Kostenlose Mahlzeiten

Flexibles Arbeiten

Medizinische Leistungen

Rabatte auf Hypotheken, Fahrzeuge und Fitnessstudio-Mitgliedschaften

Qualifications

• Mindestens 1 Jahr Erfahrung in der Gastronomie oder im Einzelhandel.
• Fähigkeit, bis zu 45 lbs zu bewegen und anstrengende Aufgaben zu bewältigen.

Responsibilities

• Führen von Schichten und Sicherstellen der Kundenzufriedenheit.
• Überwachung der Teammitglieder und Unterstützung des GM bei der Personalverwaltung.
• Sicherstellung von Lebensmittelsicherheit und Einhaltung der Gesundheitsstandards.

Skills

Kommunikationsfähigkeiten

Management/Leadership

Organisationsfähigkeiten

Grundkenntnisse in Mathematik

Education

1 Jahr Erfahrung im Restaurant/Einzelhandel

3 Monate Erfahrung als Schichtleiter (bevorzugt)

Tools

Kassensystem

Job description

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees.

The Day-to-Day:

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

• Competitive pay
• Free meals
• Flexible schedules! Day, evening, and late night
• Medical benefits
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more